Connect with Excellence
Experience the pinnacle of New Zealand hospitality. Whether you're planning a stay, a night at the casino, or a private event, our team is here to assist.
Hours of Operation
Our facilities operate around the clock to ensure your comfort and entertainment.
| Facility | Operating Days | Operating Hours |
|---|---|---|
| Hotel Reception | Monday – Sunday | 24 / 7 Service |
| Casino Lounge | Monday – Sunday | 12:00 – 02:00 |
| Restaurant & Bar | Monday – Sunday | 07:00 – 23:00 |
| Guest Concierge | Monday – Sunday | 08:00 – 22:00 |
Find Your Way
Address
6011, New Zealand
Parking
Secure valet parking is available 24/7 for hotel guests. Off-site public parking is located within 200m of the main entrance.
Transport
Wellington Railway Station is a 10-minute walk. Airport shuttles can be arranged through our concierge service.
General Inquiry
Please complete the form below and a member of our specialist team will contact you shortly.
Common Questions
Quick answers to our most frequent guest inquiries.
What is the typical response time for inquiries?
Our team aims to respond to all digital inquiries within 4-6 business hours. For urgent matters, we recommend calling our 24/7 reception desk directly.
How do I confirm my room reservation?
Once your inquiry is processed, you will receive a formal confirmation email with your booking reference. You can also verify your status by calling our front desk with your ID details.
Do you handle large group bookings?
Yes, our Event Planning team specializes in group accommodations, corporate retreats, and private celebrations. Please select "Event Planning" in the inquiry form for tailored packages.
Is the venue fully accessible?
is committed to inclusivity. All public areas, including the casino lounge and restaurant, are wheelchair accessible. We also offer specialized accessible guest rooms.
